If you no longer need your treatment plan or simply want to manage your monthly expenses, knowing how to cancel Hims subscription can save you time and protect you from unnecessary charges. Hims provides healthcare services through various subscription-based products. Because these plans renew automatically, it is vital to cancel before your next billing date if you do not wish to continue.
Many people also wonder what happens after cancellation, such as whether they will still receive any pending orders or whether they can reactivate their account later. Let us walk through the steps to properly cancel Hims subscription. Before we get into that, however, I believe it is essential to understand the requirements first. Otherwise, you might not achieve the cancellation you are looking for!
Important Things to Consider Before You Cancel Hims Subscription
There are a few things to know before you cancel. Check your next billing date on the website. Plan changes need some advance notice, and the company needs to know before they ship your next order. Remember these key points:
- Cancel at least 48 hours before your next scheduled order date.
- Orders already in production/shipped cannot be stopped once cancellation is submitted.
- Multiple subscriptions require separate cancellations.
- Lab work already ordered for testosterone plans needs direct support contact rather than self-cancellation.
- Your account dashboard always shows the upcoming order date for reference.
- You lose access to the private doctor chat feature.
How To Cancel Hims Subscription in 2026?
We have several valid paths to stop your current plan. I highly prefer the modern digital route. You can complete the task in just a few minutes. No customer enjoys waiting on a lengthy phone call. The mobile platform layout works very smoothly. Let us review the best methods below.
How to Cancel Hims Subscription on The App
Smartphones make the whole process very easy. I always use my phone for quick account tasks. You simply need a reliable internet connection. Follow these exact steps inside the mobile application:
Step 01: Open the Hims mobile application on your smartphone.
Step 02: Log in to your active user profile.
Step 03: Tap the Account icon in the top right corner.
Step 04: Select the Subscriptions tab.
Step 05: Select the subscription you want to exit from.
Step 06: Go to the Additional Options section
Step 07: Tap the Edit Upcoming Orders button.
Step 08: Choose Add or Remove Items From Order.
Step 09: Select End Subscription.
Step 10: Remove the checkmark next to your item.
Step 11: Tap Cancel Subscription.
Step 12: Follow the remaining prompts to finalize.
How to Cancel Hims Subscription on The Web
If you prefer using a computer, canceling is also straightforward. A regular web browser works well. Follow these steps on your desktop:
Step 01: Visit the official Hims website in your browser.
Step 02: Type in your secure login details.
Step 03: Click the Subscriptions option on the top menu.
Step 04: Hit the Manage button for the specific plan you want to cancel.
Step 05: Locate and select the Add or remove items link under the Get help section (in some cases, you will see the Edit/Cancel Orders option).
Step 06: Select End Subscription from the pop-up options.
Step 07: Deselect the product you want to drop.
Step 08: Click the Cancel Subscription button to confirm.
Step 09: Now, complete the final prompts on screen.
Additional Ways to Cancel Hims Subscription
The app or web method above handles nearly every cancellation request on its own. So there’s rarely a need to look further unless something unusual pops up. Try these backup routes for situations where the standard path stalls or refuses to load:
1- Phone
Call the main customer support line during regular business hours. You can reach them at 1-800-368-0038. A live agent will help you with your request. However, you need to have your account details ready when you call.
2- Email
Send an email to support@forhims.com. Ensure you are sending it from your registered email address. You need to clearly state your request. Keep the subject line concise. You want to include your full name in the message and also mention the service you want to cancel. You should get a reply within two days.
3- Contact Support via Social Media
Social media is one of the best ways to tag them in your post. I recommend X; use @wearehims to tag them. You get the answer immediately. Send a direct message with your specific request. A fast support agent will reply soon. Social channels provide great backup support.
Important Hims Billing Facts to Remember
Usually, users repeatedly forget about the short processing timeline for cancellation. So make sure to keep track of your dates. If you make a late request, you might get charged again. The company ships medications quickly. Remember these billing tips:
- Medical items shipped cannot be returned under any circumstances.
- A paused plan works better for temporary breaks.
- Some specific treatments require mandatory provider follow-ups.
What Happens After You Cancel Hims Subscription?
You will still have access to consultations after cancellation. Any products already shipped will be delivered through the end of your current cycle. Billing will stop once your cancellation goes through, and you will not see any more charges. If you want to reactivate later, it only takes a few clicks because Hims keeps your account history. Whether you can get a refund depends on your order status, so check your confirmation email for details about your situation.
Conclusion
We went over a few ways to cancel Hims subscription. I find the process fairly painless via app and web. The dashboard is also easy to use. All I want you to remember is the 48-hour window. So, double-check your next order date. And if you are using the email method, ensure you do it 4 days earlier, so if they do not reply on time, you will have other options open. Try not to wait until the last minute. Take charge of your monthly expenses now.
FAQs
Does an app deletion stop my payments?
No. Deleting the app does not close your account. Your active plans will continue to charge your card according to the set schedule. You must cancel your subscription using the methods mentioned above.
Is there a cancellation fee?
Hims does not charge a fee for canceling your subscription. Once the process is complete, your future billing will stop automatically.
Will my doctor still answer my questions?
After your plan ends, you will lose access to provider chat. Medical support is tied directly to your active subscriptions. Because of this, please ask any questions you have before canceling your subscription.
How much notice does the company require?
You need to submit your request at least 48 hours in advance. The warehouse packs orders two days before the bill date. If you click too late, you will receive one final shipment.
Can I just pause my monthly deliveries?
Instead of stopping everything completely, you can delay your shipment. The website has a snooze option available for active members. Taking a short break keeps your profile active.
