Your Resume Now subscription may have made sense when you were actively applying for jobs, but keeping it active may no longer be useful. If you have decided to cancel your subscription and wonder how to cancel Resume Now subscription. This article walks you through the methods of cancellation. Stay connected.
The fastest option to cancel Resume Now subscription is to log in to your account and open Settings. Select Cancel under your subscription details. Phone support and live chat are also options if you prefer to bypass the dashboard altogether. Access to your resumes will usually remain until the end of your current billing cycle, regardless of how you access them.
Things to Know Before Cancellation
Resume Now operates on a subscription basis, and there are a few points that make the cancellation process unique for you. Here is what you should know first:
- The trial subscription becomes active automatically. The 14-day trial period converts to a paid subscription that costs $23.85 per 4 weeks unless canceled before the end of the trial period.
- Yearly subscriptions renew as well. The yearly subscription, which is charged $70.20 upfront, will renew automatically if not canceled in advance.
- Confirmation is important. Once you have canceled the subscription, you will receive an email from Resume-Now with a cancellation number that proves your cancellation.
- Resumes are not deleted automatically. Canceling the subscription stops billing. But it does not delete your saved resumes from the account.
How to Cancel Resume Now Subscription?
You can cancel your subscription through its website, over the phone, via email, live chat option, and the Google Play Store. Here is how to cancel Resume Now subscription by following these methods:
How to Cancel Resume Now Subscription via Account Dashboard?
This is the most direct route if you still have your login details handy:
Step 01: Log in to your account at Resume Now.
Step 02: Click your name in the top right corner and select Settings.
Step 03: Select Subscription from the settings menu.
Step 04: Choose Cancel and follow the on-screen prompts to confirm.
Step 05: Watch for a confirmation email containing your cancellation number, and save it for your records.
How to Cancel Resume Now Subscription via Phone?
Speaking directly with a representative works well if you would rather confirm the cancellation in real time.
Step 01: Call (844) 351-7484. Support is available Monday to Friday from 8 am to 8 pm CST, Saturday from 8 am to 5 pm CST, and Sunday from 10 am to 6 pm CST.
Step 02: Provide your account email. If available, provide your account number as well.
Step 03: State clearly that you want to cancel your subscription and stop future billing.
Step 04: Ask for a confirmation number before ending the call.
How to Cancel Resume Now Subscription via Email?
Email creates a written record from the start, which some people prefer over a phone call. Here is how you do it:
Step 01: Send a message to customerservice@resume-now.com.
Step 02: Include your full name. And, if available, your account number. Also mention the email address tied to your account.
Step 03: State directly that you want to cancel your subscription.
Step 04: Save the reply confirming your cancellation, since it doubles as your cancellation record.
How to Cancel Resume Now Subscription via Live Chat?
Live chat is available on the official website and works well for quick, real-time requests without a phone call.
Step 01: Go to resume-now.com and open the Contact Us page.
Step 02: Choose live chat. You will be speaking to their AI agent, Rae. If it is unable to resolve it, it will connect you with a human.
Step 03: Tell the agent you want to cancel your subscription and provide your account email if asked.
Step 04: Request written confirmation before closing the chat window.
How to Cancel a Resume Now Subscription Billed Through Google Play?
If you subscribed on an Android device, Resume Now’s billing system will not show that subscription because Google Play handles it separately.
Step 01: Open the Google Play Store app.
Step 02: Tap your profile icon, then select Payments & Subscriptions.
Step 03: Tap Subscriptions and select Resume Now.
Step 04: Tap Cancel Subscription and confirm.
Why Cancellation Can Be Challenging?
The biggest source of confusion is the quiet closing of the 14-day trial window. Since the trial automatically converts to a paid plan, many people do not realize they have been charged until they see a recurring charge on their statement.
The lack of compatibility between billing platforms is another source of inconvenience. If the user bought the subscription via Google Play, they would be unable to cancel it via the website dashboard, as the two systems are billing-incompatible.
Missed confirmation emails round out the common issues. If a spam filter flags that cancellation message, it can appear as though the request never went through, even though it did.
Alternative Options
Canceling outright is not the only option if you are not fully finished with the service.
- Export your documents first. Download your resumes and cover letters in both PDF and DOCX before canceling, since editing access typically ends once your paid period closes.
- Switch to the free tools instead. Basic resume templates and samples can still be accessed without subscribing to the service, which may be helpful if you only require them sporadically.
- Time your cancellation around renewal. Canceling a couple of days before the next billing period is preferable to avoid being charged for a cycle you will not be using.
What to Expect After Cancellation?
Once your cancellation is processed, you will no longer be charged automatically. Any further charges will cease to appear on your card as well. Your account access and stored documents will likely remain available until the end of your current billing cycle.
The information that you have provided in your resume does not get deleted right away when you decide to cancel. The parsed information linked to third-party applicant tracking systems will still be stored separately, and if you want that information deleted, you must submit a separate request.
Save your cancellation confirmation number for at least one to two billing cycles. This is the fastest way to deal with any charge that appears after you have canceled.
Conclusion
That covers every practical way to cancel Resume Now subscription. Among the methods, I feel the dashboard route is fastest. All you have to know is whether your login still works. If your login does not work, phone support gives you the same call confirmation.
Whichever method you use, save your confirmation number and download your documents beforehand. Those two steps prevent almost every complaint people run into after canceling.
FAQs
1- Can I get a refund if I forgot to cancel before the trial converted?
Resume Now offers a money-back guarantee on certain plans, so contacting customer service directly about a recent, unintended charge is worth doing before assuming it is non-refundable.
2- Will canceling delete my saved resumes permanently?
No. Cancellation prevents billing. However, it will not delete your account automatically. The complete deletion of your information requires a separate request through your privacy settings.
3- Can I reactivate my subscription later if I need it again?
Yes, you can resubscribe at any time, though you will be billed at the current rate rather than any previous rate.
4- What happens if I never receive a cancellation confirmation email?
Check your spam or junk folder first. If it is not there, contact customer service directly and reference the date and method of your original request.
5- Does canceling affect resumes I have already shared with employers through applicant tracking systems?
Not normally, as documents that have been submitted or parsed by an employer’s system will generally stay put irrespective of your Resume Now subscription.
