You own a Heroku subscription, and now you feel like cancelling it because it’s a financial drain for you, or you might feel it’s a poor fit for modern technology. Don’t worry, we will walk you through the entire cancellation process in this article. Stay tuned to know how to cancel Heroku subscription.
Cancelling Heroku subscription is simple and straightforward. You can cancel it directly through its website. However, you must clear all your existing dues, delete your apps and paid add-ons to stop being charged, and then close your account from your Account Management settings page.
Key Points to Remember Before Cancelling Heroku Subscription

If you are planning to cancel your Heroku subscription, here are the key points to remember before cancelling:
1. Don’t Delete: Don’t just delete your account; otherwise, you will lose all your data.
2. Clear your outstanding balance: Settle all your final and current charges before cancelling the Heroku account. You must check your billing section to ensure you have no past-due or unpaid invoices.
3. Database backup: Run a (pg: dump) to back up your data safely before deletion.
4. Download environment variables: Copy your (config vars) from settings so you can easily paste them into your new host.
5. Scale down dynos to zero: Heroku charges pro-rated fees for dynos. Make sure to delete all your apps from your dashboard to stop the dynos from running.
How to Cancel Heroku Subscription?
Heroku supports subscription cancellation through its website. We have listed these quick and easy steps for you to cancel your Heroku Subscription seamlessly.
1. Log in to your account on the website.
2. Click on your profile icon in the top right to open “Account Settings” and go to the “Billing” section.
3. Open your Dashboard and review the apps or add-ons you want to cancel. For each app, go to the Resources Tab and turn off or remove any paid services and add-ons.
4. Double-check your billing settings to confirm no paid resources are active, as Heroku charges based on your usage. Once all your paid services are removed, you will not be charged in your next billing cycle.
Warning: Closing your account is irreversible.
What to Expect After Cancellation?

Here’s what happens once you cancel your Heroku subscription.
If You Only Delete Your Apps
- Final bill: Heroku charges by the number of hours of usage. You will get the final bill next month based on the number of hours or days you ran the app before deleting it.
- Website shows error page: Anyone visiting your website or app will immediately see an error page.
- Everything erased permanently: You cannot get your data, database, and settings back as they are gone forever.
- Login still works: Your profile remains active, so you can log into Heroku later to build new projects.
If You Completely Close Your Account
- Logged out immediately: You can never log in to this account again.
- No New Bills: If you clear all your existing bills before closing the account, you will not be charged again.
- Data Completely Erased: All your personal information, apps, and payment methods are deleted completely.
- Your Email is Cleared: You can use the same email ID to sign up for a brand new Heroku account.
Alternative to Heroku Subscription
If you have decided to cancel your Heroku Subscription, there are other alternative options available that offer similar services at better prices.
- Render: It is considered the closest structural equivalent to Heroku, offers easier git-push setups, a generous ecosystem, and fairer pricing.
- Railway: Popular for its visual interface and vertical auto-scaling, lets you pay strictly for what you use.
- Vercel or Netlify: They’re the go-to free and paid platforms for frontend and full-stack JavaScript frameworks.
- Fly.io: It is yet another viable alternative. It converts your code into lightweight virtual machines, making it faster globally.
Conclusion
In conclusion, cancelling your Heroku subscription is a very simple and easy process. Keep in mind the things you need to check before you cancel your subscription so that you won’t be billed later on. Now, you are well-versed with the steps to cancel it. You can cancel your Heroku subscription any time, as there are many other cost-effective alternatives available that suit your needs and your pocket.
FAQs
1. How do I cancel my Heroku subscription and request a refund?
You can cancel your Heroku subscription online through its official website. Once cancellation is confirmed, you can request your refund from the platform or the company that charged you. It is important to know that the rules vary by provider.
2. How can I block a subscription payment?
Either cancel your subscription directly through the merchant, halt the auto-pay via a digital wallet like Google Play, or reach out to your bank to revoke authorization. You can opt for any of the given methods convenient to you.
3. Can I reactivate my Heroku subscription after cancellation?
Yes, you can reactivate your account. You can use the same email ID for a brand new Heroku subscription.

